Multi-factor authentication overview

Staff are required to use multi-factor authentication to provide the highest level of security for your firm and client data.

What is multi-factor authentication?

Multi-factor authentication provides an additional layer of security that helps protect your firm's confidential data. Many of your online accounts or software applications are protected by a login and password. That password is the single factor in the authentication process to confirm your identity.

Multi-factor authentication adds at least one more layer of identity verification so that your protection against hacking and fraud attempts is stronger and more secure than a simple password. That additional layer can take many forms, such as a physical ID card, a digital confirmation code, or even your fingerprint. You're using multi-factor authentication every time you make a transaction using a debit card or withdraw cash from an ATM: your debit card is one factor and your PIN is another.

How does it work?

Thomson Reuters provides multi-factor authentication through the Thomson Reuters Authenticator app and TOTP-compliant third-party multi-factor authentication apps. See Determine which multi-factor authentication option is right for you to learn more about these options.

After you install a mobile app on a device and pair that device with your Onvio login credentials, you'll use multi-factor authentication to confirm your identity every time you log in to Onvio .

Implementing multi-factor authentication for your clients

By default, multi-factor authentication is an optional feature that individual users can enable for their own logins. If desired, Onvio administrators can require all clients to log in with multi-factor authentication.