Test your internet connection

Internet performance can fluctuate based on your internet service provider (ISP), your network, and your computer configuration.

The speed test that is available at http://www.speedtest.net/ can help you to identify problems, but you might need outside assistance to isolate and correct problems.

If the speed tests identified a problem, reboot your network router and/or modem and then run the speed test again. If you don’t see an improvement, contact your network specialist (if you have one) or your ISP to determine whether steps such as changing your network hardware or updating your software will correct the problem.